We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
And so, the size of the ring is accurate, so I advise you to immediately check your sizes for a successful purchase. The ring itself is not thick and comfortable, as the store did not deceive and the glow is really there and quite visible at a good charge.
Very fast delivery, came a week earlier than stated. Sent too was fast.
Very good product
Nice ring. I ordered 11 size on the finger size 21 and everything went well. The ring on the finger sits perfectly, does not press, but does not fly.
The color is good though if it changes as to the photo, but very good overall
It looks as the picture
Excellent size, came very well, shines quite
Did not come, but the money was returned
The size is written 8, but it feels 10 minimum. On the finger on which it was supposed to be worn is too big. Quality is good, delivery is fast.
I think I'm in the wrong size but that's fine thanks
очень доволен кольцом! Просто офигенное во тьме светится ;3
Товар хороший, ждал 3 месяца и наконец то пришли спасибо большое
All the best, repeatedly.
Beautiful ring, thank you)
Very good quality for edte price, flashy fluorescence, wueda very cool the color blue-yellowish
Товар в точности как в описание, с размером не ошибся, с продавцом не общался. Рекомендую к покупке
It's good beautiful
Phosphorous-glows. Quality norms
Matches description :)