We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love this bracelet! It looks exactly like a watch bracelet. I love that I can mix metal colors with this. I took out 2 links myself but it was still big. I went to a jeweler and they were able to take off more. Will order more colors for sure!
Sent fast excellent service
Beautiful but really only for man is wide
As described. I'll test it later. Not communicated with the store.
looks real and really good quality received very quickly
beautiful product. i bought it for my husband. he is happy with it.
Thank came right
Excellent quality, it is stainless steel, arrived in just under the month
I like the material is pretty good.
Too wide though. Looking beautiful and I pray it doesn't wash off
Rolex look a like
As in the photo, I liked it, recommend. delivery fast 2 Nelly in Siberia.
Excellent service just arrived and I'm not expecting it as I was missing much! For it to arrive and I was surprised, exelent quality I liked the quality and speed 10 of 10
הקטנתי made to measure my, dazzling
Good for the price. Something wide for my taste but they look good.
Thank you, got it! Very beautiful bracelet
رائعة .. شكرا. توصيل بشكل سريع الى المانيا .
Muy bonita y apariencia muy fina