We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Handbag came quickly, purchase is happy, I think the paint should not get wet, the sound when you knock on the plastic is pleasant, the smell is nasty, I hope that it will fade. In the Bag 2 mesh pockets The store put a gift bracelet and transfer tattoo
Everything corresponds to the description, the bag is very cool, its money is worth it. Came 19 days before St. Petersburg, very quickly, despite the quarantine on coronavirus. Without damage and scratches, inside was an air cushion, so that the bag does not crumple. I really like it, I recommend the store.
Very cool handbag, neat, exactly the same as in the photo. Smells of course noble, but I think it will fade.
Brought in for 10 days, cool, bright, stylish
Great little handbag. Absolutely the same as in the photo. Came very quickly, despite the situation
Handbag is very cool! Small, but the phone wallet and keys will fit))) delivery to Moscow 3 weeks.
The goods came for 2,5 months Matches description
The bag is cool. There is an unpleasant smell, but not critical. I am happy with the purchase, I recommend the store
Exactly as on the pictures
Vaaaaau, for such a price it's just an awesome bag! I really like it and it does not rattle when inside the keys or trifle. Comes with a short strap to wear as a clutch
Very good bag, I will order more
Handbag is excellent! No smell. Light, small. The store sent quickly and quickly reached in Weeks 2.
Very beautiful bag.
For your money, the bag is very cool, comfortable