We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bitch, super! I liked everything. The order came in a month. Recommend. Let's see how it will be during operation.
The bag is stylish. Beautiful, перламутровая, took in beige color. Worth your money. Looks better than in the photo. It came quickly and in good condition!
I came in 1 month. Packed well, did not crumble. Large in size, inside one zip pocket, inner zip insert and two small pockets.
The bag is very good, sewn qualitatively. Seller recommend
Excellent bag, but in fact "golden" store is excellent! Thank you!!!
This is not my first order but not the last one either. The bag is great, my mom loved it and the bonus key chain is a lovely detail :)
Super. Great bag. Recommend
I'm very happy. The bag and in volume and color is exactly as I expected. The packing is very neat, in a few layers. Thanks to the store!))
The bag is comfortable, roomy. The color is different from the photo. I took a beige color, sent a gold (perhaps a difference in color in the photo). Therefore, I reduced the evaluation.
The bag came quickly, worth these. Money, looks cheap, handles of normal length can be hung on the shoulder easily.
The track was tracked, it was almost a month before the Tula region. The package is soft, but everything is whole. In fact too gold, but the quality is good. Does not look cheap. Very decent, I recommend the store
Exceptional! Very very pretty purse it’s a large purse and that is what I wanted It has unbelievably room inside and plenty of pockets. A long zipper in the middle inside dividing the inside of the purse. And it has a side zipper outside and it has a zipper inside. I’m extremely happy with my purchase. I will definitely buy more more in different colors. Thank you store
Delivery just over a month. I liked the handbag. Big, comfortable. Seller recommend.