We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket is very cool. The store sent very quickly and before tyumen the parcel was 2.5 weeks. The seller is well done, i recommend. The jacket truth came with a small defect on the sleeve is not a big spot, but the seller immediately returned 70% of the cost.
All Super, fast shipping. Recommend!
Everything is gorgeous
Love this! It came quickly and is so cute! I’m really happy with it. I got a large because I’m 5”10 and the sleeves are a little short but it still fits nicely.
Product came on time and is very accurate to the picture . The reflection is bright and the coat is light and comfortable . I had a problem with the sleeve , it was sowed into the coat wrong but it was cut easily and didn't damage the coat :) very happy
In excellent, very like. Thanks to the store.
Use M but bought G was perfect.
It came very fast, NEED TO GET THIS! Accurate description and the jacket looks very nice.
I haven't used it but it looks very nice. I'll comment again after a while
The only bad thing that came with little marches and one of them was black but it doesn't affect anything product (jacket only)
Super jacket! Glow in the dark, very cool! i took l for a height of 177 cm, my hands are long, the size approached.
Super super took + pants in general all the fire!))))
Superski all!!! I'm a little bit small in the sleeves but it's almost not noticeable
I love it! Super fast delivery, got it in 9 days!
I'm pretty thin and a size m fits perfect: not too tight or too loose, just enough to make it comfortable and you can carry it both closed and open.
It's beautiful, the only bad thing is he cut the strip to adjust, but the rest looks good in sleeves, it's short to the waist, i wear size s and i arri is gue in order size s and i look good. He arrived sooner than expected in chile only that the chilean post office took long to reach the branch.
True to the description.
Cool windbreaker, came to the ecb of the week for 2-2,5
Everything is fine, i'm happy, it reached the perm region in 13 days. On the growth of 161 ideally fit m. Without marriages, having read the curfew thought that, too, will come with marriage but no
The jacket is super, my daughter is happy! Thank you
Delivery in 2-3 weeks but the jacket is beautiful and suits me very well thank you <3
The jacket is super, the delivery is very fast, up to peter less than two weeks.
Jacket top, i really liked the size of the hem. I advise P.s ordered 690 rubles