We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent bag with many pockets. Can be worn on both sides. Very good qualities. The zipper with security is excellent.
I went in three weeks. The quality is good, the material is waterproof. Satisfied. I recommend.
The backpack is excellent, but in life less than in the picture. And so everything is fine. Color, locks, convenience all like.
Quickly delivered, enough, no marriage.
All as in the description, roomy.
Very good backpack, match description and good strength, satisfied with purchase
Bag as in the photo, very high quality. Advise;)
Everything is fine quality is good.
I liked the bag, but it came crumpled
Excellent bag, many pockets, super quality
Cool Bag for documents. Came on time. I recommend the store.
Hello. My husband liked it very much. Good quality article. I recommend it. Thank you very much
The parcel came quickly! Quality is good, the bag is roomy, the lock works, in general it is satisfied
ok i m happy
I arrive fast sooner than expected
Product excellent cute nice gorgeous shipping within about month to Israel worth all weighed
Would be a rag yes
Woow So great product and fashion item
Excellent backpack, very useful, good quality, 10/10 Excellent backpack, very useful, good quality, 10/10
To Kiev in 18 days. NP. packed in a package. It was a whole thing. The photo looks more tight than it really is. But under their tasks (PB, umbrella, some kind of hard) a good bag. Looks cool. I can recommend.
Super bag!!!! What I 've been looking for a long time. Thank you store very much
Deshman) quality at 4-. Bought a bag for 600 p plus coins. The bag itself is quite roomy-poverbank, charging the purse and a couple of bottles of beer feel comfortable! But the Lightning goes along the contour of the backpack on three sides, which allows it to open completely-that's the extra function of the backpack. There is no second mini-strap. In general, the order is satisfied. Backpack will be used for its intended purpose-to run for beer) if you need a cheap shoulder mini-backpack then take boldly!