We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered size M, I am 170 cm tall and the dress touches the ground when I'm bare feet. But with heels it will fit perfectly. The tissue isn't see through, it's really soft. I recommend !!!
The dress came in 18 days. The color is the same as in the photo. I haven't changed yet.
Wonderful dress. Very comfortable. I usually wear L/XL, but L was perfect this time.
Beautiful dress for bridesmaids, exactly as shown. Lightweight material, sitting great. They arrived in the Czech Republic in 25 days.
Awesome dress. I highly recommend.
The dress is super, it is clear that synthetics, but in general the fabric feels pleasant, the color is the one that ordered (lotus), sewn neatly, came in two weeks!!!
The dress is just wonderful, took to the wedding, everything was cool! Satisfied at 100%. In ukraine came somewhere in 14-18 days! The store sends orders in turn and this is a long time, on this write to him... I did not send for 3 days.
Beautiful dress, super material, like a second skin, relaxed out wears.
Zamówiłam m and is a little long for 163 cm but wyglada for easy to shorten. Great color-the pastelowa mint
Wziełam biggest, but for people 180cm so perfectly to your ankle.
Great dress! It came quickly, sent for a long time, almost the last day. It came with a lead on the skirt, but i'm for a photo shoot, so i'm not upset. For your money just a chic option. I will order more.
Excellent! :) I like it, very nice, good material. I am happy. :)
Very good. Just a little too long for me. (I'm 169 cm). Fast delivery.
Fast delivery, I love love it
Very Good!! :)
Super material, beautiful♥️ Very fast delivery
Well, throw off a couple hundred and there will be a
The dress fits well, material is good. Super excited to wear this in a few months
Great dress. Very good fabric, great color and I’m really happy to have it!
Cute dress will for the job
The dress came in two weeks. I liked it very much. The color is beautiful, the fabric is kind of heavy, but when walking it is pleasantly scattered. Size m for height 172 ideally approached, if at the waist to tie-under the heel, if under the breast-under the flat stroke. The only thing you need is seamless corrective underwear under it, all shortcomings are visible. In general more than happy, thank you!
The size is fine, even smaller would go well. When worn with high shoes with heel will be perfect, otherwise with low sandals advice to take the smaller size. Material Good, are very satisfied. I believe the sfrutterò very much and that it will buy other colors! Thank you!