We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good but delivery time extremely long for me
Be careful, the French language is not entirely correct. Legs are straight means the top is wider than the bottom. I thought it was regular, so even diamonds all along, but no! Otherwise it is very good, very nice and medium thickness. I made 178 cm 69 kg and about 90 waistline, I took a 33 and it's perfect. (I hesitated with 32) Thanks for the pair of socks with the jeans. I recommend the store
The store is very pleased with him umnichka .... prompted what size to buy... jeans just a bomb... came just and the length and volume... thanks for the established trade and customer service ....
The jeans are not bad but the shape is to tide at the knees so that that the bottom part pulls down when you go in your knees.
Jeans super, take boldly
22 days went to moscow
Jeans class! Thank you store and store! i recommend the product!✌️
I do not experience ecstasy, but for one and a half koshara for the countryside will be useful...
Excellent jeans, but i need a bigger size. Height 174, weight 95.
Korean size is a little small than in but, fit for this please four key Spring Autumn easy navigation. The early winter. ㅎㅎ
Jeans are not straight classic style, but narrowed from below. The material is tight jeans. The size should be chosen one more than its own.