SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exact to the photograph.
very. very Nice I m soo soi satisfait I order again thanks a lot
High quality ,low price , very good product. Full 5 stars.
Got it very quickly
it's a good one...very light weight.... excellent buckle....
All ok. Very light brown tone, the belt width is real 38mm, hung on the description of the store that 36mm. The belt is not included in my buckle, it is homemade, at 36mm. The skin is pressed, the top is supposedly oilcloth.
Good belt!
Well received and very fast
excelente
The belt is excellent. Buckle large serious. The parcel went a little less than a month to chelyabinsk. Thank you for the gifts.
Very satisfied, ordered one more.
worth every penny spent, rest of aspects will be revealed by time.
Very beautiful belt, arrived in velvet bag and with rubbere bracelet
Delivery is too late
very very good~ thank's!
oke
Good, quality belt, i will order more.
The belt is made qualitatively, but it's not genuine leather. It's fast.
For my waist of 100 cm. the length of 115 cms would have been better. But they're very easy to cut, even with scissors. So logically it's not 100% leather, be that clear. Nevertheless they are very pretty.
Hi everyone, the belts are very good quality, ordered two, very soft homogeneous leather fiber. For such an excellent product price gift, i highly recommend. Shipping fast. store super!!! Thank you.
The goods came quickly, less than a month in yaroslavl. Quality is good. Genuine leather. I recommend the store. I order the second time in this store.
Thank you very much to the store. good quality belt is packed factory. separately packing for plaques. The husband is committed, but the belt was satisfied. the order was less than a month. thanks again. as a gift we put a bracelet and coins. Very nice.
Good product
Excellent belt. my husband really liked.
The belt is excellent! It is executed qualitatively, there are no foreign smells, it looks very presentable. The order is satisfied. Thank you!