We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket came too small for m size
The sweatshirt is soft, warm enough. Came as in the picture, but after the first machine wash 30 degrees cracked.
It came to me just the day they said they're good and comfortable, I liked them!
It's late to arrive but it's super pretty, the pressure is good and the fabric is very good
The Sweater was super nice and the sizing was very accurate. I definitely recommend this to my fellow weebs. The shipping took like three months though, but that may have been due to the whole COVID situation....
Synthetics of course, but not bad. SIZE 50 Russian
The sweatshirt is warm, the fabric is excellent, there is no thread, the print is clear, but it is a sticker
Came to the city of Nikolaev a little less than 20 days. Very soft, the threads do not stick out, took the size 4 X L, but it is smaller, maximum XL, warm enough. In general, satisfied, thanks for the goods
Loved! Only took a bit to get, but the product is illustrated, am satisfied!!!☺
Ткань не из самого лучшего материала, как будто плед, рисунок как клеёнка, хз как стирать
The price is a great product, material very comfortable and warm, but beautiful!
The parcel came in 15 days! For size XXL, the pattern is too small. There's a smell. Quality is super.
Lo súper recomiendo es de buenísima calidad es de algodón 100% y si ven la imagen se nota que la tela no brilla, también viene grande por si te gusta que te quede ancho. Este producto lo compraría una y mil veces mas, aparte llego super rápido por que ya había pedido otras cosas antes que esto y me llego primero este paquete.
Blusa perfeita e bem quentinha, já quero comprar outra !
Very good product! The sweatshirt is very cute and nice! Only take long to arrive, more than 2 months;-;
Nice material nice thick cotton, the pattern is a plasticized flocking too bad it is not printed
заказ пришел в указанный срок, все как в описании. брала 2XL думая что будет больше по ширине, но тут упор в длину, так же думала, что материал будет другим, более матовым, но все в порядке. теплый, удобный и мягкий изнутри.
офигенное худи, качество отличное, материал теплый. в стиралке вряд ли стоит мыть, но качество принтами офигенное
it's a good sweatshirt and with a normal quality of cloth and the print looks great
большемерит, всё остальное на отлично