We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In the bag packed, thank you
thank u
satisfied
Thin material look good fit for my size 19 cm // 175cm 75kg
Normal bracelet!
Fast and clean.
Just super
Good purchase, I recommend
In the RB Grodno Region came within 36 days all as in the description the size approached. Thank you. Recommend.
Delivery more than two months, but everything eventually came, thanks)))
I recommend this store. The product looks good and it was packed carefully.
Very good product.
It went for a long time, about 1,5 + months in Kazan, perhaps because of the charonavirus. The chain is excellent, now my hand will not run away. As a gift gave a bag, in case the chain does not stand and will have to bury it
With the size missed.
Very satisfied. Super fast delivery, the same as picture. Awesome! Thank you store.
This chain is completely attached to what the description of everything says, good to quality and good material, meets the extent to which it is requested, it looks great and all my order comes complete. In the buying process I had no problem so I didn't have to contact the store, it was all exacct, the shipping, in following the order and until delivery they were attached to what was seen in the follow-up. For all of the above, I highly recommend these chains and the seller who gives a very good service. Greetings
concuerda con la descripción del producto y se ve de muy buena calidad el material
A pretty chain on the hand, the size may seem a little long but everything suits me, the delivery is instant. For my appreciation a very good bracelet. Thank you!
Excellent quality. Everything is super!
I order not the first time, good quality goods and very fast delivery. Well done!
Delivery 3 weeks ukrmail with tracking. As a gift, a branded bag. I liked the bracelet very much. Executed qualitatively. On the wrist 14,5 cm is a little too big.
Product good quality so far, arrived well packed.
Like the picture, beautiful, arrived very fast, recommend!
I love it, ordered 11m 7in bracket. I'm a repeat customer with them. Love their stuff
The product is accurate to description, it's looking good. I think it's a mixture of stainless steel and something other, because the weight is not very heavy for it's volume. But I think it will not change the color or get rusty. If it will, I'll leave an additional feedback. I bought 7mm, 18cm version. My wrist is 17cm and it sits perfectly. Thanks to the store