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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
32 reviews
100% of buyers enjoyed this product!
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EXCELLENT.
Good t-shirt, the material is pleasant, the price is normal
Nice shirt
Looks very good, didn’t try it on, but for now it’s not bad
Great Seller!
T-shirt bomb. And sewing, and design, and material. Ordered in accordance with the size grid. Sits on the husband like a poured. Be sure to order another color. Delivered in 10 days to moscow. (a little extra for delivery) thanks to the store♡♡♡
nice
Should have bought xxxl
Good t-shirts!
Cook super so good at delivery
A little back-to-back, thin fabric, in general not bad
Pas mal
Everything is clear, it came as it should, she put on it, as if after a haircut, washed, the result did not give
Everything is fine. take the size as in russia. height 182 weight 95 kg. L approached. even with a margin in the waist small. Waist 92 shoulders 111.
Nice and cool.
The goods are satisfied. I ordered a second time, two t-shirts. The material is pleasant, made well. On the height of 180 and weight 68 size "l" sat perfectly! White t-shirt slightly more fits!
ok
Long, if you order less then it will be in the sides to shake, nsley more-there will be a dress
Nice fabric. Fast Delivery Thank you very much store
All OK
Excellent t-shirt, i'm not taking the first one!
Very good!
Wide. In the biceps perfectly stretched, on the stomach is free. I recommend taking a smaller size than in the size grid your height and weight. It stretches normally, it will not be small. The material is good.
Xxl for height 195 weight 98 pts well approached, went with a track of 2.5 weeks to mo, i recommend the store
very good and fast A+++