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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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34 reviews
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I order such t-shirts not the first time, everything is fine
Great.
No smell. I took on l size 2xl. Stitched neatly, but the sleeves are narrow.
Delivery 2 weeks to moscow by mail.
All fit the size, the product description is accurate, thank the store for the fast shipping
Red price 250 rubles, all skewed, print crooked, on the sleeves assembled
Thank you
Mike is excellent after washing the resins do not cry. I will buy more from this store, i recommend.
Good t-shirt, size m well Approached l, very pleasant to the body! Thank you very much
The T-shirt was exactly like the photo!! The only problem is that it is smaller than ww expected. My husbund ordered large ( like so many other times ) but from this shop he needs xl. Thanks a lot!
Nice t-shirt
Nice t-shirt. For height 180 and weight 100 back-to-back
T-shirts came all as in the description, wrote 2 x l, came this size, only one t-shirt is small, for a boy, although the size costs 2 x l, it is unclear how sewed, and so everything is fine
The fabric is pleasant, the color is as the picture. 36
Malomerka. Took m, and really it s
Normal t-shirt: for height 180 and weight 88 kg took 4hl, it was possible and 3hl as the t-shirt is free; rubberized pattern
The marriage came. Ali returned money
As always an excellent t-shirt, the order came quickly, the print is excellent, thanks to the store. I highly recommend.
Awesome shirt, great conversation starter. Thank you very much.
I'm very satisfied. I highly recommend this store.
I buy 3 t-shirt with the same size and this one little bit small for me. The artworks look like gonna washing out to fast.
175 for MB key with XXL's too perfect element Korean size month up to order, just good, you will like it yo Shipping weeks
the Tshirt fits perfectly and material is really good.
At 44-46 (175/60) m-ka was narrow
I'm very satisfied