We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very satisfied! Shining like gold! Delivery in a month. Seller recommend! It is worth taking! Sorry one ordered, it was necessary 5 pcs, the price
nice pendent, good price.
looks good
I liked it very much it has come very fast with many very well defined details i have taken all the colors all the models i recommend the products and the store thank you very much
I order the 2nd time. The product looks neat and to some extent harsh. The store is sociable and kind. I recommend!
Very Nice!
The processes are very beautiful and resizable rope is very nice definitely recommend the shipping time is fine.
My son liked
Thank you very much! Cool axe! And very conveniently adjustable ropes! It was about 1.5 months in st. petersburg.
Cool
For such a cost is very even an excellent suspension. Already the 2nd time i order. The thread is conveniently made, you can fix the length. The store always answers the task questions. I recommend!
Quality
Thank you. A bit more shiny than what I thought, but very nice. A++
Good Current measures items
ok
Just what i expected, the order didn't take long to arrive
Nagyon Szép és jó and madzag része is.
Geras kirvis, ilgai laikys is abieju pusiu Galima Kirst.
Everything is fine!
Pretty good. the ship take more than a month to arrive, but everything's great
Very davolna. thanks
Beautiful.
It's okay.
This guai, i thought it was a little bigger but i love it the same
It is perfect. I like it very much. Like everything was told.