SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good jacket for a quite reasonable price. Beautiful, comfortable, but not very warm, rather autumn-spring season. Stitched very qualitatively, no protruding thread, without flaw. Beautiful color and style. The size perfectly fit xxxl on our 50. The store took care of and asked for measurements, for which special thanks to him. Delivery 24 days to the moscow region. In general, everything is ok. I recommend the product and the seller unambiguously. Thank you very much.
Everything came perfectly
Guys jacket just super size all norms store sociable quality good as in the picture looks even better take will not regret
Excellent jacket, for height 187 and weight 85 kg well approached.
The parcel went for a long time, more precisely sending, but this is in connection with the quarantine so I will not shoot the star, the size approached 176, weight 65, sleeves, the length is all fine, my son liked it, therefore, consult with the store, recommend
Very good jacket, ordered a second
Very good +++++ Just to my extent But it's comfortable and very good And warms
Delivery 3 weeks. With size all in color. On our 52-54 take 5 xl.
Chest 92, waist 91, height 168, weight 64, Ordered xl the store is very sociable and it is he who suggested what size is better for me
The store contacted before sending the product to check the size. I followed his recommendations and he was right. I look perfect, i recommend the seller
It came well packed in perfect shape. Size seems to be slightly small. I'm 1.80m 80Kg and I feel it a bit small. One extra size would have been perfect. Quality is excellent.
Quality is very satisfied
Sew qualitatively. There is a faint smell that quickly disappeared. The product corresponds to the description. The store is communicative, almost immediately explains the necessary nuances.
Someone in my measurements can take 5xl short at the waist came to me I bought 4xl now I will gift to someone :)
The jacket is normal for spring, autumn. The store sociable helped with the size.
Arrived very fast. Great product.
I am in love with these jackets, second one I’ve ordered and now going to order another for another family member, the material is so nice, thank you.
Height 165. Weight 70. The store advised 3hl. Came perfectly. Preferably another inner pocket and hanger. For such a price, the jacket is excellent. I advise everyone.
With the store did not communicate, the thing for its money is normal, bought at a discount of 15. With pennies
Very good workmanship. Vivid. Have 1,69 and 64 kg size L was perfect. Very good is reliable. Thanks and congratulations! Recommend!