We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful light but short
Interesting chain. Easy. Everything's fine.
I liked it very much
Super!!! The only very light!! But it looks like a bomb!
The chain is just fire. Glitters cool
Corresponds to the description. I liked everything, I put it on my hand for the photo, ahaha
The price is super, and the goods too. I liked it, thank you
I liked everything, quickly sent. The goods are good.
All chains with one buckle, not very convenient. Very light, look a little flimsy. I ordered from another store were more weary. Visually look beautiful
Очень понравилась бижутерия Выполнена качественно. В массмаркете такая будет стоит около 1000р
кулончик с цепочкой сняла, так сразу и планировала. цепь, которая попроще - супер.
Delivery shvidka. The chain is not Duge Dovga, but I did not particularly and did not feel, the yak in the not dovzhina
Все пришло за две недели, товар соответствует фотографиям
очень долго шёл товар,открыла спор о возврате денежных средств,но потом заглянула в почтовый ящик смотрю ну слава богу пришло всё,спор отклонила, спасибо!
Пришло не быстро, но качественное , цепочки обе отдельно, смотрят и раствор и вместе и по отдельности
Delivery to Ukraine took 3 weeks, the track was tracked all the time, received on ukrmail, receipt passed without problems. This decoration I order the second time, the first time I took gold, as for socks, it did not get dark when contacting the skin. very beautiful large chain, Christmas small and cute pendant. very stylish and trendy decoration for little money, which is not a little important without isians. very happy to buy, I will order more. definitely recommend to order.
Good Goods! All exactly as in the description) delivery about 2-3 weeks.
All came in excellent condition, come as United, that is, you can not wear separately, but for me it does not matter (but who needs info) later I will add to the Green Green
Афигенная подвеска! Очень круто смотрится на шее. Тонкая цепь потемнело через 2 недели. Толстая без изменений. Фото приложила. Заказом довольна
Хороший товар! Все точно как в описании) доставка около 2-3 недель.
The store also sent a gift form of earrings very much. When wearing is convenient
I was happy with this chain, though I expected that it would be a little more. But it's also beautiful, thank you very much.
The goods came in excellent condition, all as in the photo, came in less than a month, very like it, I advise!
посылка шла долго, но наконец-то дошла. товар соответствует описанию