We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect Bag! Very well done! Excellent!
The bag is cool, the size is not big, enough to wear the most necessary. Laptop if it comes in, then only 13 "and then with difficulty, but I do not wear it, so the size is enough. Excellent backpack, excellent quality, all seams are even, the accessories are good, the fabric is pleasant to the touch, water-repellent. Recommend!
backpack arrived...very nice quality
Cool handbag, and unexpectedly roomy.
Fast shipping. The quality of the bag is at its height. A small laptop will fit quietly. In the front compartment will fit 2 liter bottle (if you try).
I thought it would be more capacity. There's nothing you can do.
Excellent backpack for your money. Good quality material and sewn soundly. The volume of offices is not very large. Many compartments and pockets, USB wire included. Before Peter was delivered by courier to the house in 5 days, an order from the Russian Federation. I think to order another one.
Excellent bag for small things. Compact. Look original. quality. issued delivery by courier. came the parcel for 10 days in the Lipetsk region. Seller recommend.
Excellent quality, fast delivery. I take not the first time from this store, always without complaints
Great backpack. Fast delivery by courier to door. I recommend the store.
Nice bag. Quality is good. Sent quickly reached quickly
The bag is good to the quality of claims, everything is strong and reliable) but it's his fault, since I thought it was more roomy for sports, I probably did not fit: a Thermos for 0,5, towel, wallet, gloves, case with glasses, belt) could be shoved and more, but there would be a ball) PS delivery fast IML to Omsk only 10 days! In general, thank you to the store!
A wonderful handbag, many pockets, good quality find fault with nothing. I came very quickly. The store Thank you very much.
Everything is fine, the goods came in ha for 20 days, the quality is at altitude
Product good quality shipping delay but understand because of situation Covid-19
Came before the deadline, fully corresponds to the order.
Think not but surely.
Qualcomm is good. The performer just pinch long difficult but something easy part is the four yo Shipping Days enough Okey
I took the size L, it corresponds to the description, but 13 "MacBook is not included (as some write), but it is not critical
Goods good delivery 3-5 days to ekb
Super Bag! Made very high quality and smart. Delivery is fast, courier from the warehouse of the Russian Federation. Prodovets recommend.
Зручna, yakisna, without problems to get a bottle of water and a bunch of all sorts of trifles. Spetchku Bulo is not famous for the multiple pockets and reviews, zabuvav de scho poclav))))
Good fast shipping