We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pretty, as described. They arrived very soon, in 15days they were already. My daughter is delighted
I agree, the cadenite is simple but it is according to the price I have used it 3 days in a row and keeps its color so I recommend it
Everything came intact. Everything is fine
muy lindos la única pega que lías mucho para abrir la cadena no es de cierre fácil.por lo demás bien
Very satisfied product. Arrived early than the estimated date. Thank you
Очень доволен товаром. Прибыл раньше предполагаемой даты. Спасибо вам
Identical to the photo my daughter is delighted and these girlfriends too
Так же, как на фото моя дочь в восторге, и эти друзья тоже
Пришло все в целости и сохранности. Все отлично
Happy with my purchase, everything great
Я доволен, цепь проста, но она в соответствии с ценой, которую я использовал 3 дня подряд, и она сохраняет свой цвет, поэтому я рекомендую его
perfect transaction. thank you!
Очень красиво, как описано. Они прибыли очень скоро, через 15 дней они уже были. Моя дочь в восторге
me gusto mucho
I think q will get ugly if it gets wet or used, but the niñ @ s love it, for their best friends. De momenro is fine but with its use later, I doubt it
Я думаю, что это выглядит уродливо, если вы намочите или используете его, но niñ @ s любит их, для ваших лучших друзей. Лук в порядке, но с его использованием позже, я сомневаюсь