We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
бабочка больше чем я ожидала , но так я довольна + можно менять размер пришло быстро
Good ring, but quickly darkens
Beautiful, original ring. I bought it for my granddaughter.
The ring is cool, but very quickly erased the coating on the ring itself and became bronze, well, and so the butterfly glitters)
Beautiful Green is darker
It's fine and I love this ring, but I'm afraid to give someone with this as they stick out a few small tips
хорошое кольцо, регулируется , цвет насыщенней чем на картинке , мне понравилось в Харьков , Украину пришло за 15 дней , с продавцом не общалась
Good ring, sorry for a long time
Хорошее кольцо, только быстро слезло покрытие;(
The ring has come and this is the main thing
A charming ring, fully corresponds to the description. Delivery to Odessa about 2 weeks (ordered 14.08, 03.09 came). True with a long sock leaves a trace (especially if it's hot), but this is a problem of all cheap rings, so everything is ok ~
Came quickly enough, cute, the size is adjustable
The ring came all the reception, the insert is covered with good, it's minus goldenisty color to rub the shield.
The ring came up to shvidko, all the reception, the insert is covered with good, and minus goldenishy colirak.
The ring went about a month, it came in good condition, all as in the picture
These were so cute and had amazing colors. I really liked that they were expandable
Nice thing. For their money is super. Delivery to Rb 2 weeks
Красивое и изящное колечко,размер регулируется.
Garno saw it, yak in the photo. Delivery to Odessa took on the trails of menche city. Trochs are covered with metal, de torkaea paltsa, ale for its Volo public reception)
Very good my daughters loved,