We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Посылка пришла в Украину очень быстро, но из-за укр почты пришла спустя 18 дней. Очень красивое украшение, только забрала с почты, минут 10-15 настраивала, было слишком большое, пришлось сжимать все части по очереди, а потом их соединять, но это единственный минус
Immediately after they got out of the package fell apart (everything is done Hilo!
Size is not the same
The ring is cool, but fragile I would say, since some parts can "step away", but from it is easy to put on back, the size is adjustable
все норм, было топ, тока размер большой регулируется легко
On my puffy finger it is bolshevat, and if you try to make it smaller (adjust), then the upper part falls off. I can not say that it is convenient and for everyday wear.
The ring is good, interesting design. But very expensive delivered for 3 months. The son was pleased. To buy the goods I recommend.
Top
The color corresponds to the photo. It came before time.
The color does not match, and it is necessary to collect details
good product and quick delivery
Everything is fine, you can increase and reduce the size, it is convenient to wear. Thank u
7 everything went well at the highest level store well done
Very nice, very. It's been a long time. And so an excellent toy for an amateur. On the photo hand 12 child
Like all the norms)
Very nice
Goods received. Thank you. I went a long time, but we make a discount for quarantine.
Everything quickly came, very beautiful claw)
The ring is normal, but it came with a fallen Phalang or what it is called))) they fixed themselves. My daughter is happy. It came three weeks before Peter.
I will order 4 more
Came quickly, thank you!!!! I recommend!!!!
The ring is quite comfortable, it came in the country quickly
Very cool punk rings. That's just been going 2 months
I liked everything, only the grip in two places had to be forged. Thank you.
Excellent thank you