We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
thank you very much for your corporate I'm very satisfied
I order not the first time, only in a different color, i liked the model very much-this is what i was looking for a very long time)) just for my average height, nothing to cut off is not necessary-klosh And a successful landing-not low and not high, stretch. The only negative is that everything sticks to them, i cope with this problem. Delivery to tyumen about 3 weeks, track tracked.
Pants are nice and stretchy .I thought they would be a little more flare but they are almost straight cut .No big deal ,I still like them . Wasn't sent by Standard Shipping not even after I contacted and requested it from the store but arrived fairly quickly so can't complain .(Still I should take a star off for false advertising but I won't because I'm happy with the transaction and the item overall .) My parameters are 67cm waist and 90 hips Size 26 is just right .Any smaller and wouldn't fit . I'm 156 cm Length is good . Perhaps even 1-2 cm too long . They'll be too short for girls taller than 160 cm .
Very nice jeans, thank you
The size approached. tolko did not notice in the description of the goods that the waist is lower .. i will wear it.
The fabric is not thin, normal, just for summer. All as in the description. There are threads, but this is fixable! Came very quickly, for which thank you!!!
Perfecto
Took on a larger size. The village is perfect. Very good to-roy. Bright saturated color.
Jeans are cool, but i'm short.
Well though a little short for my height, 169 cm
Pants got. Size is ours. The description corresponds. The store is adequate. I bought my wife, she is happy. I recommend!
Rewelacja. This is my second para. Recommend.
My daughter really liked, 46-48 size height 167, thanks to the store!!! Recommend!!!
Super, size, material, cut. Order more in different color.
The seams are stitched weakly. The fabric from the seams seems to diverge because of the thin weaving of the fabric. The seamstress who sheila is a double. For the summer will come down. Tal. ia is not high and not medium, rather with a low waist... 31 size on about 100 cm were back-to-back, it will not be possible to bend))) buttocks for half will be visible. The fabric stretches at 2-3 cm. That makes you happy. The fabric is more like cotton, so when washing it will be lazy. And so liked.
I am very glad.