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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The clock is good enough, delivered to me in 11 days I can tell it comes very fast, I paid 15 tl customs tax, just adjust the cord is a little difficult but if you get used to it, I am glad to the store
Beautiful and according to the price.
The clock is cool. I recommend
Extremely nice and firm packaging of the product!
I received delivery in 17 days. The product is like in nice pic.16, 17 TL I paid customs tax. Seller is concerned. Prompt reply to questions. I highly recommend
Watch Super, took blue
Watch store 5
Watch cool, came for 8 days) store recommend
Dorova boys, I ordered myself a watch these madly liked everything looks beautiful, but there is a minus or maybe only a marriage came to me, they have a stopwatch button through If a reset button does not work at all, and so if you do not care then the watch is worth buying them, the store is proven and also the gifts put so that everything Super
Fast shipping. This watch is beautiful. I might get a few more.
Everything exact.
Before Tyumen for 41 days. The clock is great! Look like in the picture! Three small dials for beauty. The strap is durable without jambs, the watch itself too. I recommend!
Good watches, I recommend
The watch is super, I advise everyone!
Good