We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Color saturated. Size fit
It could be a smaller size for q fit but it looks good. Thank you.
Really nice jeans; fits perfectly size is accurate....recommended 100%
The material is not jeans. Strongly stretched.
On ob. 118 cm Okay, delivery is fast.
Wonderful pants! Soft, size, fast delivery!
really nice, short for me (174cm) i fold them for 7/8 and I like it so.
Lovely Pants, can wear well.
The order came quickly, thank you. I take the second such, the first rubbed, the size is 54 rus, about 116 cm! Slightly stretch, wore spring, autumn, in cool. summer. I'm a small height of 153 cm, i'm a little long, high will be on,, fashion,, a little short.
it was very accurate
Dydis Tiko kokybe Gera pristatymas greitas
Came very quickly. At about 112 just right
Thank you very much received the package.
I asked for a size too large due to the measures indicated by the store, but you 've been very kind and paid me back.
Too small I was wrong and vs have changed your grid of measurements
Too small I was wrong
So pleased with this purchase. The service was excellent! The measurements of the pants and fit superb. I'll definitely be back. Thank you so much.