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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
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100% of buyers enjoyed this product!
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They fit, I am a size 14, 5’10 ordered a 5xl and they fit!!! Great thin denim for summer!
This pair of jeans is perfect for the spring season. It is a great pair of pants well cut I make 38-40 I took taill L and it size well I am delighted i'll take the other colors
Approached 52 russian size. The parcel came quickly.
Fabric is very thin, delivered about 3 weeks
Looks good. Stitched well. The fabric is thin.
Good summer panties, just for the summer, a little too big in length, but this is fixable!
Like, thank you!
Gostei
Amazing!! I love it. I'm size 46 ordered 6xl. Perfect
Very good jeans, ordered my mother. She has a stomach, and the figure is not standard. Took the size 4xl and super, not tight and does not hang anything, hides very well, the stomach does not press. Below the rubber bands, that is, the form of bananas. Looks very dignified. Thin, soft, comfortable, she forgets that in jeans, so comfortable. I will order in another color. Shipping about 3 weeks, with notification. I recommend.
Went to russia for more than a month, but finally came! Pants thin, thin jeans, wide pants, light, without marriage, odorless, everything is neatly sewn. The length of the height of 167 cm just right, even a little shorter could be. At 56r., About 120 cm-5hl is perfect. Everything is fine, only a long delivery, but i think it's russia they 've been driving for a long time, judging by the tracking, who does not need time-you can take it. Seller thanks!
Panties are cool, light, comfortable, in the summer to drive the most))) thanks to the store, to челяb. Obl. walked a little more than a month, there is no smell, stitched well, but the threads stick out a little))) at its 44 took m, everything came up!
Nice fits ok
Excellent trousers, i really liked. At my height 170 came up perfectly. Purchase satisfied. Pants are light, thin, for the summer the most it.
Fajowe! Flexible. I rozm zamowilam 42 and pants XL.
Pants approached, sit as in the picture, so i do not attach a photo. My hips are 92 cm, height 166 cm. Took the size s. Delivered to the house-did not expect. Thank you store! Maybe i will order another color❤
Nice!
Pants with protruding threads and loose seam, but you can wear it, i got it. Summer thin. Ordered size l-in my 42, stitch freely, neither as in the photo.
Panties are cool, light jdinsa. With the store did not communicate, delivered the courier.