We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful! It is a bit itchy but you get over it eventually. I love the style. Great for any “fancy “ events.
It came in less than a month. At 94 73 99 came well. Sleeves a little pram
Chic dress. Very light, airy. Delivery is short. The dress fully justified both the price and the expectation. Super!!
Beautiful dress thank you for the little gift
she is so beautiful and cute
Slightly more armpits
So so beautiful!!!! Thank you so much
Synthetic full! in the usual store i would not buy this. i took my daughter 19 years old. i think the price is too high for such a dress. and very stink. 42 size and height 164 came up.
Beautiful in the picture everything corresponds. But the fabric is too thin, a couple of times to dress.
Delivery 3 weeks to belgorod region, the dress is excellent, i like how it sits, fits almost any figure. As a gift put the pendant, thank you)
Cloth came for 13 days. The garno is packed, without smell, without defects. Rist 168, tom trochi vishche kolin. I recommend
Insanely beautiful! Very soft, everything sparkles, sewn well
The dress came quite quickly (for three weeks). Glitters very beautiful and generally looks amazing. The height of 170 cm was a bit short (although, perhaps, it is only by my standards)
He reached my hand in 12 days. A luminous dress is standard size but when it integrates with the belt it is very often looks nice as in gorselde thank you for the gift
Dress cool Took to birthday. It came in 13 days. I took paid delivery, but not expensive. Initially ordered a pink color, but then wrote to the store and replaced it with gray. The seller immediately responded and complied with the request even a small gift put
It is the same as in the photo)) very much like)) + gift chain, thank you!)
Wonderful dress, it came for two weeks, thanks for a small gift, a nice bonus
nice. smells a bit. looks like it will fit decent.