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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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33 reviews
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I arrive super fast beautiful thank you
The dress is beautiful. In this store always beow 2xl, decided this time to take a smaller size, and did not regret it. On the parameters 98-80-110. Delivery is fast to latvia, courier service.
i love it
Good
dkdkfe
Delivery to Khimki 3 weeks. Material-knitwear tight, like sewn well, but the threads were, in the most prominent place at the junction black-white lines were not even ((((put on the office, after 2 hours it was wrinkled and stretched out, which really upset me (((for its size og 102, ot 78, ob 102 took xl-it was free, You could take a smaller size. In this store i take already 3-4 dress. The clothes size is full-size-european, not chinese.
Content corresponds to product description and size in cm, i recommend i arrive in 18 days
Great dress as always
The dress really liked it. it looks like in the picture. the fabric is tight jersey. the purchase is davolna.
Beautiful dress. On the parameters 106*94*106-well suited
Now you can pay your favorite. Sits perfectly on the figure. Slim. The material is dense with cotton. Nice to the body.
A dress made of dense material, pleasant to the body. I took the size l on the parameters of the chest 93 waist 73 and hips 92. The dress sat very well at the waist a little ears on the floor cm. In general, i am very happy. Thank the store. I recommend!!!!
The dress is just gorgeous!!! But after washing, white inserts shed. Very ugly it turned out.
The dress is very beautiful size xlon og95 ot80 ob98 a bit too big. after washing i think a little sit down. With an increase of 164 length below the knee
As always, everything sits perfectly. I constantly order in this store. I recommend. Delivery is fast. Thanks to the store. I will order more.
Great dress, good fabric, lokks just like in the picture. Also, my order came really fast! Thank you, highly recommend!
I'm very satisfied. Thank you.
I arrive earlier than expected it looks good material
Wonderful dress! The size approached as for me is sewn, very nice fabric, the lines are even, without any defects. Supplier works promptly
Beautiful dress thank you store arrive super fast
Perfect thank you fits well and good material
Superba! Material dens, Putin elastic. Se asaza foarte Bine
Beautiful dress! Thank you store!
It came quickly, fit in size, the dress is happy.
The dress corresponds to the description, perfectly sits on the figure, hides the tummy. On the height of 162 cm (90-67-96) came perfectly. Super fast delivery-14 days to yekaterinburg from the moment of payment. Seller recommend. Thank you very much!