We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's second one. First one is grey and looks much better. Will be buy another grey colour.
Good summer pants for home, cottages
5xl 58 on the size approached
We were approached, thank you
Compliant product arrived in Paris on time. Size 5XL corresponds to a French 54.
Good fit. The material just feels a bit unnatural.
All good! Thanks
All good product suits!!!!!!!!!!
Pants cost their money. Come quickly.
Bought for the cottage, completely satisfied. Material-partly cotton, partly synthetic, medium density .. sewn neatly, threads do not stick out, there is no smell. Delivery to moscow less than a month, packing is normal: two tight packages. I recommend, inexpensive, comfortable.
The product is completely satisfied! Thank you!
Tights are great. I think to order another 3-4 pieces. Crow to the store discount will be?
The product is very good, but the size at the genital area is small showing the growns area a little bit
I received what was described
Pants are good, sewn decently, the fabric is quite dense. On growth 195 short. Come quickly.
Follow the tables to buy exactly, i use an xxl and by the table i took a 5xl. The product very well and fast shipping
At the waist 103 cm and height 190-too big! And synthetics are a lot in blue. Gray is better, i will order 5xl gray next.
My third purchase. Very satisfied. The material is pleasant. Delivery to mo fast. Thanks to the store. Shop recommend.
Fabric a bit thin. Jeb is in the end and tingly.