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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
33 reviews
100% of buyers enjoyed this product!
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The second time i order, 175-68 took 32 size, in principle at the time
I order not the first time delivery fast, pants live in working mode about six months, then washed out, not critical, i will order more
Everything came up. Thank you very much!
Everything is good, i buy not the first time, to the tver region came in a month
Pants are very good, good material. At 176 height and 68 weight 32 size ideally fit
For thin legs, it's a pity that they can not sew a little freer, they could add this parameter, and in general not bad...
Matnya strange
Approached well, now i will be the most fashionable in the village, the smell is terrible, similar to vinegar.
Shtanki excellent, sit fire + well stretch. 10 out of 10
Good pants, came for 3 weeks, in general satisfied with 5 stars
very nice pants!
Size for height 164 cm
The goods came quickly
100% SATISFACTION
Excellent pants, fast delivery.
Super dancing
Fast delievery. The best store!
Pants super, very cool, ordered her husband and son, both satisfied .. At a height of 177, 78 kg 34 the size of the villages is perfect and the height of 175, 59 kg 30 the size approached, in my opinion the pants are narrow, it was possible and 31, but the son likes, the fabric is dense but not thick, for the summer you can. I recommend the store, i will order more. Gift bracelet
Pants are good, the size is too small in the volume of pants. I will wear, despite the tight fit of the legs
Great product!!! I'll take it again!
I really like pants. i take it not for the first time) i took red, now for the summer running) Very like)
Package came quickly (20 days) and i parcel bol Its than satisfied, the product corresponds to the description, in general i advise but only there is one nuance, the trousers have some incomprehensible fabric (type of rubber jeans) and i did not like it slightly because i do not like narrow clothes
Pants are good. But we have to deal with threads that stick out from everywhere
Threads stick out. Slightly wide, and so norms
Thank you very much to the store. I recommend. Delivery super))) i will still order