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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It stretches a lot, i put it on and now it fits big.
Very nice pants. Nice colors. I have size 42, I ordered 34 and it's ok. Well sewn, no smell. I would recommend.
A very lovely Pants, the green is a very beautiful Color
Delivery to rb about 3 weeks. Track tracked. On about 90 cm took 28 size. A little loose. The height of 170 is the ideal length. The color is pleasant. I recommend
Small, very sorry. buttoned, but not beautiful. it is necessary to lose weight
Pants are good, there are small jambs, threads, but this is not a problem, you can remove, some where the seams are one on one, but it is not particularly visible. The color is cool, the photo does not convey at all, for some reason it turned out some gray. In fact, the color is bright. Sit perfectly, my parameters are from 78, about 100. At a height of 165 cm just. Delivery is fast, came even before those parcels that ordered before this.
Bright, cool, do not stretch, go size in size
Nice pant. Perfect on the hip. A bit tight on the legs
Pants are great. The size approached.
Very pretty, corresponds to the photo, a little loose
Class! Thank you!
Small!!!!
Everything is super!
Very fast delivery. Excellent. I will order next, different colour.
Excellent dancing
Super. With the size guessed. On the hip circumference 100 cm
Jeans like, stretch well. The color was much greener than in the photo. I had to wash three times, the water was green. It is better to wash separately from other things.
Perfect product, impeccable size, however uncut buttonhole and delivery a little long.
Delivery to st. petersburg two weeks, the size approached Child 12 years old
Pants are quite decent. On the hips 100 sat normally, on the growth of 165-long, but not much. Stretch. Delivery is fast.
Great jeans.
Delivery month, pants are excellent, the size grid matches.
Pants liked, in size short. I ordered three trousers, one turned out to be 3 cm. Shorter than the others. The other two length approached. The producer said it could be. I opened a dispute, part of the money was returned, so i will not reduce the estimate. Who does not like in obtyag, it is better to order for a bigger size. I ordered 29 size for ob 96.
☺☺☺☺☺☺☺☺☺☺☺☺
Excellent pants, before that took blue for a larger size. Very satisfied. At about 104 cm size 30 just right no more, it will be tight. The height of 172 cm is short. I recommend.