We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great store! Pants arrived exactly as pictured and much faster than expected.
Delivery is so quick! Awesome product! Thank you so much for your service.
Speedy delivery time. Such a cool product! Thank you very much for your awesome service :)
Got size S and I'm 178, the size is perfec for me! Arrived in less than 3 weeks. Overall I'm very satisfied, but my package was ripped open from shitty shipping I assume, luckily my product was in new condition, but I have to drop a star because my product was ripped open to the core.
best pants to get
It's about one to one as the picture, shipping no past the 19 days, recommend to all who שתוהה if to pay for it! Recommended!!!!!!!
It only takes a long time to arrive
Suitable pants, comfortable. The fabric is pleasant, but dense enough. At 182/76 came m.
Almost perfect just a little small but it's ok otherwise
Wonderful panties! Very satisfied with the purchase. Even to find fault with nothing, except that it took quite a long time (about a month in norilsk), but this is not the fault of the store. I recommend
Come very quickly! The size that the store advised came up perfectly! I recommend!
Excellent pants, the material is dense, but not hot. Ties are easily attached. The size is freer than the size is larger than usual. Sits perfectly, as in the picture.
I did not like the material. Some synthetic
My son is very happy, nice comfortable and he looks really handsome in it :-)
finally received. the store so kind and the product is good!
Cool, the son is very satisfied!
M would be enough, Mom had to through
Cool me on kaifu
shipping was within 2 weeks, item is exactly as described. thanks
Pants are chic, packing is the best i 've seen! Everything came up, i recommend the store! 10/10
Very fast delivery, a week and a half. The size approached well xl. Not the first time figured out how to fasten the straps. Pockets are comfortable, this is tactical pants. It was like a week in windy weather, it seems not hot.
Amazing pants! Love the shiny acrylic material. Works very well with the style.