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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Normal pants of thin jeans. For the summer. On about 124 are free, you can probably size smaller. But in general, everything is ok. Presentable do not look much, but to walk with the child the most it.
After the light blue pants also the dark ordered. This is much darker than that in the picture. Hem wash makes him not lighter unfortunately.
Cramped, 5xl on about 117 standing still tolerable, i'm afraid to sit down, i feel cracked.
Great pants, quite thin but ok.
Fast shipping
Approached like poured. Thin for the summer. The elastic band from below does not press. In general, everything is cool)
Super fast shipping 15 days. The size grid corresponds.
Thank you very much
Thin pants, generally pleasant to the body. The truth is similar to synthetics.
Well received but it is too small, I have the same in 4xl it is too big and the 3xl is too small it's a shame
Little bit small. Made a little mistake, will order bigger number. ;) Length is good. Nice dark blue.
I take the second, i first took blue, now black .... soon i will order blue... i like it very much!!! Recommend!!!
Pants liked, fit in size, at 54 took 4xi.
Pants are not bad, their money is worth. On height 164 cm length with stock, ob124 only, but not critical, delivery fast enough to msk three weeks
Good jersey. Stretches
Dark blue higher fit than blue. And the blue same size will be freer. Smelly)) delivery two weeks.
Everything is fine, but запахххххххххххххххххх, brrrrrr
Recommend!!!!!!
All as expected. Cons: 1. pockets were stitched, but it was easy to fix 2. there is smell, ventilating think will help
Everything is cool, not the first time i order from this store, i recommend
Pants are good, a little denser than it seems, looking at the photo. At a height of 162 cm, the elastic band below the bone of centimeters by 5. in addition, it is tight, there is discomfort. And so-good panties, sewn neatly, stretch not much.
I ordered third jeans and all have different sizes: the smallest were black (sat perfectly on 46-48r and height 167), blue for size is large and blue for 2-3 sizes are large, just giant. At the same time, i ordered everything from this store size 2xl. So as they move, they send random size, and there as lucky.
Everything is super. At 48-50 the size and height of 168 2xl came well, and if a centimeter for 2-3 more, the length would be amazing, and so on the ankle
Wife likes =)
good