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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good
it's good quality, but took 2 months to arrive
Spectacular, beautiful, not ordinary. I did not immediately understand how to assemble it. But then I realized. It came quickly, in 9 days. Looks cool! Easy.
Beads are cool, came quite quickly, but the lock itself is better to lubricate with transparent varnish if you want to leave it gold, after 2 weeks this gold went off, I wear almost every
Nice!!
Cute necklace, all as in the photo. Sign up for my insts tick Tok and telegrams @ missandreeva96
A beautiful choker, corresponds to the description and photo. Delivered quickly.
Милое ожерелье, все как на фото. подписывайтесь на мой инст тик ток и телеграмм @missandreeva96
красивый чокер, соответствует описанию и фото. Доставили быстро.
beautiful necklace! can't wait to wear it out! I wasn't aware when I bought it but the heart opens up and you could place a small picture in it! overall, really great, and with this price, don't hesitate
Красивое ожерелье! Не могу дождаться, когда его наденете! Я не был в курсе, когда купил его, но сердце открывается, и вы можете разместить в нем маленькую фотографию! В целом, действительно отлично, и с этой ценой, не стесняйтесь
It came to Me before the stipulated date, very nice necklace, it is about quality and price
Everything is fine
A very beautiful, but stay tuned the thickness of your neck, if very thick the necklace will not serve you .. Still is a very beautiful.
De plástico pero bonito Dije de plástico
Very small, even as a bracelet in two turns is small
A beautiful necklace, its money is exactly worth
Большое Спасибо!
A small chain immediately darkened from the water
Ожидала большего хотя стоит в районе но хотя это 150 рублей обидно было за доставку вдвое больше внимательно смотрите при заказе а так все ок
Surprised by the quality) satisfied)
Не ждите чуда. Купила за 75руб, но можно было купить дешевле, бывают акции.
The beads are very tight, which makes the necklace looks cheap.
Ok
Very beautiful necklace. Easy. It can be seen that these are just beads. But still I like it