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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product is wonderful
ok
Very good product and time stipulated
Everything corresponds to the description. Color-saturated blue. The store and I recommend it.
Excellent store my order arrived much faster than I expected
A great product.
Is OK
Very beautiful and perfect cell cover, matched expectations as the product description, TBM was very fast delivery time, led 12 days arrive to my address in Brasil…
чехол крут
It is of good quality and provides cell phone protection
Very correct store! Fast shiping!
Product material excellent, all match photos beautiful color, can Buy Fear very well packed arrived within... Super indicate
Very good thank you
Prishol quickly in Saratov case bomb
......
ótimo produto, assim como o anúncio, chegou rápido e em perfeito estado. recomendo.
Sensational product great quality.
The products are first
Nice one
Excellent, not slippery all holes, came for a normal period
Is the second cover Q buy, and have quality
It fits perfectly and you can see the robustness. The magnet although something weak fulfills its function and support as well.
Very good product, I just had to go get it from my post office since I didn't get to my home address
son super buenas
Excelente mercadoria, parabéns!