We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product arrived very quickly. Very happy with purchase thanks
Nice sunglasses, great comunication with store. Thank you.
some imperfections on thhe adjustable arms but overall well worth the price
I wish they were a tad more durable feeling...they seem very cheaply made. All around decent sunglasses.
Happy with the product glasses as advertised have good termination
A little bit wider than the original pit vipers... so too big for my face but everything else is perfect !
Great item, took a while to arrive but very understandable during the times we're going through. Talked with the store and he extended the time because it took more than 30 days, but again I understand why. One thing to notice these are not double-wides but I think they fit well anyways.
Super Top sunglasses!!! Very fast deliver and I Just Love it PIT Viper
Not shipped ):
There actually really nice and clear for the third of the price you can’t go wrong. Took a little while to come to Canada but I’m satisfied and will end up buying another pair
Super glasses! Packed very carefully and well, all whole! Very beautiful, light! I recommend! The husband wants the same!
My son is very happy thank you. Arrived 2 days after his birthday. Supplier had great Communication regarding shipping delays
Good, solid pair of sunnys. They look sendy af and are pretty much spot for spot the same as the real ones. Even comes with the legit looking box and shit. These are dope, might have to cop another pair