We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Many thanks, the jacket is excellent, super fast delivery 7 days, took the size xl, sat perfectly, i highly recommend this store, special thanks for the hair gum.
Sent fast, rocking good, size xl more fit to 44, to 46 need xll. With the store did not communicate ordered on a dimensional grid.
I normally wear M, but the coat is a little tight it is necessary to provide two or 3 sizes larger. Shipped on time
It's beautiful, you shouldn't wear under it very thick clothes, well, just enough with the jacket as it's very warm. Buy size 4xl
Happy with my parkas i took care of two and i got perfect size m is like a size s
Very beautiful the same as the photo, I wear a M but I took a L and goes great
The jacket is cool, but the size grid is not accurate. For a full 48 rr. Only on a thin turtleneck, it was necessary to order a larger size so that the jacket could be dressed. I have a jacket in black. Thanks to the store for the gift!
For such money a great product
Very good product. I recommend the store. I will order other products. Thank you seller
The jacket is cool. Light, not very bright.
I ordered l for russian 42-44. A little did not guess, too small in the shoulders. It was necessary to take on a larger size. Nevertheless, the jacket is a good, beautiful cream shade with stylish black inserts. Along the length-just covers the hips. On cool weather, when a real down jacket is put on early, and the coat is already cold. I recommend.
slightly tighten on bust & waist with 3 to 4 cm otherwise everything is perfect.Enough in invested money. I recommend this store.
Perfect value for money Ending AVERAGE
Beautiful jacket! Thank you very much
Excellent. Very good product. How it appears in the photo
The jacket is good, neat, for autumn and warm winter. The parcel came super fast, tracked. The store is very attentive, helped with the choice of size. Recommend shop and seller!
good and nice
Girls! Jacket is happy! At 52 r well suited. Oh B 115. Fabric is good. Without marriage. Came quickly. I love the store and recommend!!!)))))
Clean clothing, good finish, color equals the photo, i'm size s and i ordered the, it made it super good.