We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived very quickly, the thing is cool, warm, the material only looks like a Hera synthetics but still sits well and looks cool, although almost 1000 stands, well norms
The goods went very long (about 2 months) even managed to open a dispute, but in the end .. Description exact at 182 height 63 weight of a small overside, but it looks very baldingly.
Wonderful jacket, fast delivery! I took XL for 180 growth, 60 kg. Sat perfectly
The jacket is cool, but synthetic 100%. In the summer it will be hot .. All the dust and hair stick to it.
Excellent hoodie, nice material. The size grid is the same, not small. Delivery is quite bright.
The size is excellent. Just smells terrible. Probably after washing the smell will go away.
Sweatshirt is good, only synthetics
The sweatshirt is not bad, only with the size lost, at its height 160, ordered L (83-57-88) was very large. the hood of the sweatshirt is quite strange, very large and sewn not very. Print on the sleeves is good, did not wash yet, but I think they will last
A fine hoodie, inside a thin layer of bike, pleasant to the touch, as if cotton. Approached perfectly, height 158, weight 60
Ordered 10.04. Got 1.06. 100% polyester. Comfortable soft cute. Took the girl a teenager on "M" took the size "L".
Small size (add 3 and 4XL)
The quality is excellent, I did not look at it. I advise you to purchase
Top. Excellent quality, fast delivery
The jacket is chic, the purchase is satisfied
The bike is not bad, warm, of course the material is artificial and the delivery is very long.
Пришла толстовка очень быстро до Воронежа (8-9 дней) . Запаха нет. Материал очень приятный На рост 158 брала размер "M" Покупкой довольна♥
Great sweatshirt. Size S for a child of 12 years looks like an oversize. Fashionable.
The impression is very good and is as the photo indicates, although I recommend anyway always order one or two larger sizes, thanks is very nice
Good qulity. Thank you
For the cosplay norms. But the fabric feels like hell.
Quality-top. Delivery-8 days to Blagoveshchensk. I like it.