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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
33 reviews
100% of buyers enjoyed this product!
5 stars
(31)
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Zbs
Very big . otherwise beautiful
think, soft and very stretching. bright colors. great fit for a USA 5' female weighting approximately 110-120 pounds
The goods did not come
Lovely really!!!!!
it really came fast came 2weeks .....I love it
Best thing i have bought on Ali. I higly recommend!
The xs is very large. But i put 5 stars, for fast delivery to the door and for a gift
Long life expectations, but trousers very nice, cool milusi material, thank you
Leggings on Pleased. The print is bright, clear, not lubricated. To the touch is very pleasant. Do not shine through. High waist, even too, for my height 177 the length of the pants is normal, but the landing is already up to the ribs. Coaching survived on hurray! For 300 rubles excellent leggy, i advise. By size: in my 46 (m) a little too big. I would like a drop less, but not critical
it did take a while to get delivered
Same as description
Ok
Super
I recommend the store!
they look just like in the photo. They are a little long for me but I'm really short (5'). They are extremely comfortable and fit very well everywhere else. Shipping took about a month, which is technically on time, but I'm really happy with these and want more.
The goods did not come, the money was returned
Beautiful to touch ,I just love it
Very quickly came, good leggings. The material is soft, pleasant to the touch, only it is a little warm
Good leggings, very nice and soft. You need to be careful, because i had them torn as soon as i put them on. But overall satisfied
Soft and pleasant to the body. For such a price. I recommend
nice and neat fits me well with ample room for more. My hips is 43inches wide, waist 34inches wide, waist to ankle length is 37inches long, thighs at the largest part is 25inches thick, this will guide some ladies better.
Very soft and pleasant to the body) the only thing, short. But, thank you)
Great, the size OK for 42/44 French and Super comfortable to wear, soft and does not tighten. Thank you!
super