We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came in perfect, with a little bit of restraint, but no problem.
KSE is a nightmare. They have been living for two weeks, they do not reach any of the rooms in Moscow or Peter. Once I reached the phone, the answer: they allegedly can not see where the parcel is, the system hung, call again. They called once, I think at last. Agreed delivery on Saturday. You think you brought it? Of course not. And no information. Came 3 SMS about the delivery, sat waiting at home, never brought. It's like I have nothing to do but wait for them. As a result, in some of the days, called the courier, said in an hour I will be, I accidentally ended up near, received my parcel. But not joy, not desire. Well, it's a nightmare. Do not contact, do not use this product to run 2 weeks and spend 2 hours of life on an unsuccessful opportunity to reach them. I put an estimate of minus 1000!!! The product itself is normal, the phone and TV are connected. The sound is normal. Forming factor (hinges, turns) flimsy some, I'm annoyed.
Fast delivery, excellent headphones, after impressive, just super sound, Bluetooth connection in two weeks did not fall off, holds two sources, as well as a headset. Battery holds a week (I use 3-5 hours a day
We stayed in Novosibirsk for 12 days... from them 6 days went to Novosibirsk, and then there was the same in the new super-modern multi-billion-dollar distribution center. For the sake of justice, the box is whole, without dents, although packed without protection and navel. The headphones themselves are without complaints, the price is justified. Expect JBL from them, and especially beats, at least strange. The sound for its price is more than worthy. Build quality for 4 + (there are doubts about the reliability of the housing assembly). The ears themselves sat on a big head perfectly, I do not know who there was what they wrote about what they were for children. The ear is isolated perfectly, the external sounds cut off completely (by the way, on more expensive from the famous brands, external sounds did interfere, but this is who needs it). On the microphone and Street until I can say nothing. If I do not add the feedback with time, then everything is OK. Ears are good.
Great headphones! Received the parcel in a week. Connect to Bluetooth 2.0 and 3.0 and 4.0. They sit tightly, they do not hear foreign sounds.
Всё работает, звук нормальный. Рекомендую
5 Stars good sound. Worth the Money
Excellent, very comfortable sound good and battery lasts a week. Recommend!
Perfect, good quality product.
While everything works, we'll see if it's long. Although the firm seems like a good, proven, high-quality...
Delivery 2 weeks. Headphones top. Recommend
Fast shipping thank you
Headphones are good. Sound quality checked in 8d. The volume is good.
Super-fast delivery! Five days! I took my daughter as a gift, I'll add a review later.
After I have placed my order, the item was out of stock. But I have received the refund immediately. Communication with store was perfect.
All good. Sound, at the end of the storm, the interior. I recommend it.