SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good but too big for my fingers
Very nice ring, however it does make your fingers green after a while. Not the end of the world though
Its pretty good. I ordered a size 8 because i was worried the sizing might be smaller but i could have just stuck with a size 7. If i loose any more weight the ring wont definitely fit on my fingers anymore. Currently it only fits on one finger and its still somewhat loose. The eye markings on the ring isn't as prominent as in photo which is a bummer.
Shipping fast. I have relatively thin fingers, but even the smallest size is big on my fingers, so judge yourself
Cool ring
The ring looks good but I think they got the wrong measure because it's super loose, I don't know if I left green spots since I couldn't put it on
I didn’t realize how tiny the detail was on the ring, but that’s kind of my fault cause.. common sense. it seems very well made and it’s design is so rad !! It also came a lot faster than what I expected. I’m very happy with this purchase :3
I loved it! But I thought the design would cover the whole ring, but there's no problem with that.
The design was a bit faded but it’s so pretty !
Reached in two months
Качество удовлетворительное, дошло за 2 месяца
Ring just super
прикольне, але прогадала з розміром, сумно, але це вже моя вина :(
In the photo it seemed slightly larger than it really is Reached in 2 weeks in the Altai Territory
very pretty! a bit less detailed than the Pic but very good for its price
not as detailed as the picture but definitely very similar
Norms
хорошое колечко , только 8 размер мал на 12летнюю девочку
A but larger than a size 8 mens ring is normally but only by maybe a half size. Super comfy and great finish
Look pretty similar to picture. Recommend heishhdjsjhsjshjsjsjhsjdjshskshsljak’shdljwsbldjkajsksjka lh je lh s hm je hm skwhjsjsjsjshjsjsjjskssjsjs hm sjj hmm sjhssjsh
Identical to the photo I arrive quickly the eyes are not so marked that if
I bought them for me and my bf unfortunately the size 9 was too big for me, they look good quality tho and there not as thick as I thought they would be which is good, I think it looks better
Good product and service
Cool!)
engraving is not as detailed as on picture