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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
22 reviews
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Delivery to germany three weeks. I like it very much, but one but. It is a pity that the seams of the top skirt do not match the bottom. As a result, there are many seams
ok
Great suit. The size s is perfect. On the height of 173 skirt to the middle of the shin
Super comfortable product come as the description. Really Worth came super fast delivery also am super satisfied with my product
Very beautiful skirt and top.
I am very glad. Order dotarło after 19 days. Material and same workmanship and material are OK. IN some places are stick out yarn, no but umówmy is that there is a big problem.
Very good kit, came for a month +- The jacket is like cotton; the skirt is chic, although synthetic, but dense, does not shine through. Nothing stinks
Not bad, the suit is cute. A little short top, you can see the tummy, 5 cm would be more authentic, and it would be perfect! The tulle skirt sticks to itself and to the skirt, adding a bit of nervousness to the image. In general, it is good, but the price is slightly overstated, you can sell for less money) But-i will wear it!
Very beautiful skirt the roses are very imposing it's pretty. The elastic stretches well. Thank You
ok
Very beautiful suit, though with strings a little did not understand
Awww I love this!!
...
The costume is very gentle, airy! Very davolna! I recommend
This 2 piece is to die for!!! Such a gorgeous skirt, such vibrant color. I love this dress! Absolutely recommend it and the store! Very light to wear.
Really beautiful made very feminine
If very pretty, but i only got my blouse though very pretty i look perfect but the skirt didn't come in the package
Love. Arrived on time. Ordered on 09/04 and arrived on 26/04 material very good
I loved it, i'm satisfied with the product! Thank you It came to me in 26 days.
The skirt is beautiful, the store is above all praise! Answered all questions, immediately sent the goods, the package indicated the desired price. Thank you! Prosperity store!!!
Order on march 8th arrived april 2nd you need to tie the suspenders is not as good as the image.
Of good material. recommend!