We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lovely! Little to long.
Amazing!!! Little too long for 170 cm height,but looks absolutely great :)
Looks like in the picture, but the material is quite thin. For this price I'd expected a bit more.
Just perfect!!! I love them so much.
Super, but to long for me
parfaite trop belle j'adore
Very very satisfied as always thank you very much to the store good day
Lovely good fall.
The dress is not bad, simple but nice. The only big concern I have is a sleeves. Sleeves are very small . I cut them because I couldn't wear with. Now dress looks like strapless dress, but that's fine.
Very pretty and very good size. 5xl for a 46/XL in france. I'll just cut out the little sleeves because annoying when I raise my arms. If not at the top.
beautiful, nice material. very happy with my order. super quick. will great on my holidays. im a uk size 10/12 and got an L. fit perfectly Thanks Seller
Is divine♡Identical as per photo
Lovely dress arrived one day before
Very fast shipping, dress dotarła in 8 days, all ok, sukienmanjak pictured + two color hair bands in gratisie.
Perfect and the same as in the photo
Very very cute, falls nice smoothly. Do a bit static fabric. Though very long on the back.
The cloth and material looks really good. One star off because the fitting is not that great. Need to go to a tailor to tighten certain parts to make it look nice.
Same as the photo
Dress is przepiękna! Material very comfortable to hold, color literally the same as the picture, is sewn as well. Delivery very fast, Byłam shocked! Once more wholeheartedly thank you and recommend this store!
Rýchle adding, AJ materiál Super, maximálna spokojnosť