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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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A little too big at the chest and shoulder. Fast delivery.
Laba,'s, pasūtīju 4XL
All would be nothing, but the armholes for the hands are carved into the elephant! Do you think that russian women, like elephants, with hands like a man's boxer? Horror! I'll try to sew, but i do not like it when you buy a thing, and even redo it!
Thank you. Very nice.
6
Not a bad dress, the fabric is so. For the summer will go, but take a smaller size. In my 44-46 size s is even too big a little-the cutout is deep.
It's just like the picture i love just one paste, it's got a lot of wrinkles i recommend
Creepy synthetics, but sits well. I ordered my mother, size 46-48, the village is normal
The item conrisponde as pictured is beautiful and I like arrived timely
Thank you! All liked shipping 15 days
As in the photo.
Synthetics, for the summer will go. Delivery is very long, for such a price is excellent. Seller recommend
Dress is nice but actually color is darker. Thank you for your prompt delivery.
On his wife the dress is super.
ok
I order a second time to myself and my mother. very light sundress. I wear it at home. we have very hot. but you can wear it on the sea
ok
nice
The dress is really synthetic but you can wear and delivery fast
Thank you store! Light summer dress, color bright, shiny fabric. The size corresponds to the table. I'm happy
The dress on my parameters is too big (chest 110 cm), you could safely take 3xl. It would be beautiful if it was sewn smoothly, the fabric is pleasant. And so-only for the house. But some of the funds were returned, so norms.
Thanks
Sent for a very long time. Good, at 56-58 came up)
OK!!!!!!!!
Silky stretch fabric. Free on the back. Under the breast folds. Corresponds to the description and size. The dress was bought for the house. Can be worn on the beach. The color is excellent.