We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered the bag for the second time. I'm happy with the purchase, the bag is very good, it looks decent. Thank you store.
The parcel reached the Primorsky territory in a month. Track tracked. The product description corresponds.
The bag is good in quality. Very beautiful. Not the first order from the store. True, this bag somehow smells creepy fish;) but nothing lay on the balcony and the smell disappeared
The bag is very good, the leather is natural, the packing is factory, thank you to the store for a beautiful and quality product, I recommend the store
The bag is good, I recommend
The bag is great, Chi shkira is definitely impossible. Dugé m'yaka, shvi ріva. There's no smell. In the podarunok put an elastic band for the hair. Uncle, Duge priemno.
Equal to photo, good quality and stitching, a smell poquitin. Very satisfied
The bag is large, roomy. The color corresponds to the store's photo. The bag is soft, leatherette. The lining is dense, the seams in the bag are even. Snake all workers, accessories for good 4.
The product came quickly. quality is good. gifts are small in addition) I recommend
The bag is not bad, it looks good all the elements are of very good quality. I will not judge the skin, but beautiful and soft. The full cost they ask I would not advise, but with discounts and coupons, as we have done quite well.
My wife really liked it. Seller recommend.
Soft looks like Nat. Skin. A little smell. The size is the average most. I liked it.
The bag is super. Expected something worse for such a price (took for 1100 with coupons), but really came a quality soft bag. I ordered a second one now, already for my mother. The dimensions of the bag correspond to the specified store, the A4 will fit in. It's big, but it does not look bulky, it's that. Came with a branded package and an elastic band for hair as a gift.
all ok. good bag. goid quality