We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order the 16-08 and arrive the 06-09 in excellent condition. According to the described.
As described
Nice, functional, arrived in two weeks
Same as in the photo. Superb quality. Very soft to the touch. I'm coming very fast. I'll ask again
Color is beautiful pastel tones arrive super fast to Colombia thanks
Good product arrive fast to chile and is accurate to the pictures q is shown
Dugé yakysno zroblen. Recommend.
Similar to the other items as ordered. Bundle shipping as did many times faster than expected has arrived. Phone case quality even nicer.
Excellent quality. The texture feels great in the hand and the mobile is well protected. Recommended
Very pretty
Loved! Buy more
Arrived very fast.
Excellent product and quality I recommend at 100% take less than indicated.
excelente capinha, porém achei que fosse de um material mais macio.
Enjoyed! The color is beautiful, straight fit.
Superb quality
Very cool, soft, thin. In the hand lies perfectly, pleasant. In life, a little lighter than in the picture
excelente
Beautiful, fits perfectly and leaves it lighter and thinner that other capes, arrived super fast!
Product very interesting. Good quality
.
качество чехлов не очень, ношу неделю, уже слезла краска по бокам(
It's very nice and good, and the shipment has been very fast, thank you.
Excellent product quality and exactly as described in AD. Arrived in 30 days here in northeastern Brazil and is a good money. Attention for black color brand enough fingers, it applies to any hood that color, but that is visible so recommend buy another color.
The color corresponds to the declared, sending on the day of the order. Sits not quite monolithic. The hole under the camera unit is too big, you can see in the photo, the clearance around the perimeter is 1/1,5mm where dust and dirt will be stuffed. The ring is fixed well, not tight and does not hang out, just right. Thicker than the rest of the guns, because. You need to fix the ring because of this phone in your hand feels a little big. I personally did not go in because of the clearance around the camera block, I will sell