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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
21 reviews
100% of buyers enjoyed this product!
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Nice.
The parcel came for 2 weeks to voronezh, served. at 84-65-90 the size s came up. down the pants are wide, but if you turn-tolerant. comfortable, liked
Very cool.
Jeans came with a hole and not a smooth seam. opened the dispute returned 400 rubles. Jeans good daughter ordered. size approached.
Cool pants, elastic on the belt, jeans thin, to the bottom of the extended trousers. a, it's also free.
Super!. Shipping 10 days!!! Jeans are cool. All five stars!!!
Ginsi duje good yakosti, i recommend
Pants are not bad, but sewing rather "cooperative", in front of the stitching, the thread should be cut. The color from white is far away, some beige-burlap, but the jeans itself is strong. At 72-92 m at the time, in the hips quite freely. on the growth of 162 length neither there nor here, only if you turn a little. Pants at the bottom are narrow, on thin calves. The store sent the goods on the 7th day, but then the mail did not fail, received quickly. Outcome: the goods are solid 4, more expensive than 900 rubles are not worth.
The store sent the goods very quickly, the delivery also quickly worked, in 12 days reached the rostov region. Unfortunately, the product was defective-it was incorrectly sewn one of the inner pockets. After opening the dispute, the seller agreed to a partial refund.
Fast delivery
Good
I was waiting for these jeans. Fast delivery: ordered 07.05., came the product ot75 and ob 105 sat down not bad, but in the hips went with a search. Jeans as in the photo of the store (the photo does not convey the color).
Jeans are cool. At its 44 took m, turned out to be small, on the ass do not climb. The store refused to replace the goods with a larger size :(
At my request, the store sent s size. 160 cm height, 60-91 waist and hips Cool!
Jeans (fabric) looks great, on the growth of 158 jeans do not need to sew, clearly before the beginning of the foot (not to the heel). So the tall girls are more attentive. Downstairs is wide, i'm gonna be stuck, i guess. Soft, pleasant. Threads stick out of course, cut off and everything is ok. In general, satisfied)))
It was possible to order and the size m, l is a bit wide at the waist. And so jeans are cool.
Lovely jeans. Very dense. The lines are even. No smell. Size m on my 42 russian a little free, but not critical. At a height of 172 length without a gate just above the ankle. Definitely recommend.
There are small minuses of the goods. But for such a price is normal. They're not white. A little big. Here are my parameters (growth of 164. Waist 62, hips 90) is there little useful for a landmark
parfait
Nice!
Super