We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Corresponds to the description! came quickly to the door
The bag is cool, the store is good, I recommend). Bag as in the picture)
I liked the bag. Good. Very fast delivery by courier. Thank you! With the store did not communicate, it was not necessary. All OK
Bag fire!!! Small deformation at the bottom. Whole. Stylish!!!
Handbag cool! Many departments! I recommend to all women!!!!
I have not had such a fast delivery yet. The courier brought to the House 6 days after the order. Handbag as in the picture, everything is fine, small and cute.
Cool Bag! does not smell. The seams are even. Corresponds to the description. Roomy. But the belt is short. Over the shoulder do not wear. And everything is super! The store put a gift.
Parcel received, only the corner of the bag is damaged
Handbag came quickly in murmask less than a week, very satisfied
Despite the virus and the end of the world, the bag arrived in 13 days by courier.
The bag is excellent, came quickly, many pockets and generally comfortable and stylish
Many thanks for the gorgeous handbag. Everything came in a short time and in excellent condition, ordered on March 8, in the Kaluga region came on March 20. Girls order, you will not regret. Handbag your money is worth it. Thank you separate store.
The bag is good, just like in the picture! I ordered on March 7, I received 22.
Handbag is great! Unless the even not spodziewałam. I am immensely satisfied. Recommend dziewczynom and women. Recommend Seller!