SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice T-shirt. Super. I got into it.
Wonderful store, thank you very much
T-shirt is good, pleasant to the body. Peter got very fast, about 2 weeks
T-shirt is good, pleasant to the body, Peter reached very quickly!
Very cool fabric, dense, all as I like, color fire. It may be coughing, but it's not exactly. T-shirt 10/10. My size S, here took the biggest. I came quickly enough for a new mail. Advise
At its 42-44 ordered M, thought it would be more free, but also so good. The material is not cotton of course, but the fabric is pleasant to the touch. It stretches well, I'm afraid, if you often wash can stretch. I ordered 2: white and pink (the color is slightly distorted in the photo) there is no smell. The order made 30.04, received 30.05. Was pleasantly surprised that the T-shirts came together with another order (from another store)
At its 42-44 ordered M, thought it would be more free, but also so good. The material is not cotton of course, but the fabric is pleasant to the touch. It stretches well, I'm afraid, if you often wash can stretch. I ordered 2: white and pink (the color is slightly distorted in the photo) closer to the store's photo. No smell.
The T-shirt is very pleasant to the body soft, on its S ordered the size M to be more free to sit
A good T-shirt, the material is pleasant to the body. But, most likely until the first wash. Sits perfectly, like an oversize. On the parameters 87-62-89 took the size m. Sewn neatly
T-shirt for 500R, excellent! The quality is good, the composition is not cotton. On my parameters 84-60-93, height 171-ordered L, great. My insts is s_elena_sov
Short. Another small minus is that the gray color is more turquoise
The fabric is soft, pleasant well, touch. As in the photo, convenient If you want ovesyz take not 2 sizes larger
Soft, pleasant to the body T-shirt. Recommend
Good tshirt
The material to the touch is something between synthetics and bamboo, through it all uneven. In the rest, pleasant, for height 152 length to hips. Delivery to St. Petersburg month. L freely on the chest 98 cm
Цвет не такой как на фото
Футболка неплохая. За свою цену очень даже хорошая. Цвет приятный, очень нежный лавандовый, точь в точь как в Заре. Вот с материалом хуже-на ощупь это чистая синтетика. Сейчас в моде всё-таки футболки из плотного хлопка. Но такие дороже в 3 раза. В общем нормальная футболка на свою цену, но лучше сначала заказать одну, а потом уже если понравится заказывать ещё. На мне футболка L, рост 165, вес 52, обычно ношу размер s, но хотела оверсайз. Может это даже немного слишком, в следующий раз взяла бы на размер меньше.
Неплохие футболки, мягкие, только липнет все к ним
Доставка в Республику Алтай месяц и одна неделя, не вижу смысла в доставке PLUS, остальные заказы пришли за такой же срок. Футболка хорошая, заказала фисташковую и лавандовую, цвета совпадают с фото. Футболки теплые, с обратной стороны, не флис, конечно, но что то тепленькое, в жаркий день весь пот течет и не впитывается. По размеру хорошо M на 87 - 70, небольшой оверсайз, наверное и S была бы хорошо. После стирки не полиняли, катышками не покрылась.
футболки найс качество хорошее мягкие
pretty good t-shirt, fast shipping. recommend to order.
Закажу ещё в другом цвете
Товар пришёл в течении месяца. Заказала размер XL на параметры 93-75-93, село оверсайз, как и хотела. Качество хорошее, нитки не торчат, ткань приятная к телу, но в температуру +23 будет жарковато
нормальная)))
Приятная ткань, немного ошиблась с размером, но в целом все устраивает. Цвет такой же как на фото