We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product as described.
The material is not great ..... More acrylic than cotton!!! But hey for the price it will be very good after to see on the long term with washings
Very good fabric, printing and size more long after I made the request in Feb and only arrived in Jun 3 months longer than the estimated arrival more otherwise great
It's very finite, and transparent a lot, but for the price you can't ask much more!
It's a little thin but I don't know you can order more for the price q has
I still did not get it but the store was very fair and refund my money thank you
The quality is chic but when getting a creepy smell goes
Everything is perfect! Excellent store!
It's just like the picture. Very cool design. But I have to say I expected it fatter the fabric (it has a kind of warm lining synthetic inside) and it's worse quality than I expected. That's why I put 4 stars. That is quality acceptable price and for the detail it is. Perfect!
Amazing hoodie, my daughter loves it. Good quality/price. A+++
Same as described. Fabric great.
Very pretty. Thank you
Poor quality goods. Fine synthetic, but the store returned all the money paid. The seller is in good faith. Sent the goods quickly. Thank you!
material is odd - it is very shiny. daughter is still happy with it though
Beautiful thank you
Sweatshirt a little big for a size S while I'm 36. The sweatshirt and in a very light material on the other hand, but satisfactory printing
It is okay
Very fast and very nice
جميله but cloth رديئ
Sajnos az anyaga nem olyan mint amire számítottam, nagyon vékony kicsitt átlátszó. Viszont méretben pont jó lett, és tetszik a viselete. A minta is festett nem matrica. 1 hónapon belül megérkezett!
Is a S that differs from the L 1 cm. It is tell the L It is small and large S