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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Labelletag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://labelletag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
31 reviews
100% of buyers enjoyed this product!
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Very pretty
My waist is 63 cm and the size s came perfect, though it's a short thing, i'm very satisfied with this skirt
It's cute and I love that it came with a choker!
Pretty short, but very cute. Came quickly
Very pretty, a little short but good
The material is very thick. The shorts below is a good point because the skirt is a little short. I do M or S in normal times and I took L, and it suits me perfectly. The skirt is really very pretty! She arrived very quickly and with a small gift.
Perfect!
This skirt is exactly the same as in the picture, however, shorter than you think...
Very good size fit perfectly and arrived in less than a month
Skirt very pretty, pretty good! Arrived in advance!
Beautiful!
Good material, looks like in the picture. Size s = size 34 in jeans
Maybe it was the lighting in the photos but I thought the grey was much lighter than it actually was. It’s okay, the skirt still looks good, but I was surprised. I got XL which is a size up from my actual measurements based on the guide, since I read reviews that said the sizes ran small. However, as a result the waist and the hips are a little too loose, so it doesn’t stay up as well. But it’s okay if you have a belt, or if you want to pin it. The shorts inside are fringed with the same pattern as the skirt and close fitting so they are not visible, which is good. It took a while to get here but I’m satisfied
I love the same picture
Did not fit the size. Very upset. 4 stars for delivery.
My item arrived just as described. Size is accurate and it doesn’t seem to have anything wrong with it. Thank you!
The skirt is wonderful, it sits perfectly, there are shorts, well packed. I'm just delighted, though with the size a little not guessed, enough only for a year
I am very satisfied with my purchase.
The skirt came quickly enough, in the area of 10-15 days. the parcel pleased me, at my measurements 60/95 the skirt came up perfectly, everything is perfectly sewn and the skirt is made of what dense material. i'm delighted, i advise :))
The product was well packed, i have a waist 70, hips 96, ordered l, the size approached, a little even with a margin, the height of 170, as for me is short, if not bent, then it will come down, so if you're shy of short things, it's not for you, because i'm not even saved by shorts, The ass is still visible from under them, the back looks a little shorter than the front, but for such a sum i'm happy with the purchase, the color as in the specified picture, on the stomach some crease, i hope to iron out, got quite quickly, 24.06 ordered, 12.07 came
It’s a bit smaller comparing to L
Nice skirt, short but really cute ! Came in one week
Really quick delivery! Very well made (thicker material than other skirts from here) and fits perfectly. Veery short but has shorts underneath so it’s fine. :)
cute skirt,a lil bit too short,
Pretty i do not regret what i ordered. Color such as in the photo and such as i wanted. Girl 10 years long skirt ■37, 5 cm. The length of the zipper on the side is ■15 cm. Volume on the waist ■ 68 cm. The height of the girl is not high ■143 cm. Under the skirt shorts with lining material they slightly shine through. The lines are even good. the belt is well stitched and will not bother. Sewing such a skirt in the studio would cost 1500 rubles i recognized. Later we will order another one for change.