We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery 10 days to moscow. Came in a zipbag. The description corresponds, the color is pale blue with white rubs in front and behind. To the lines there are no complaints, odorless, to the bottom narrowed, stretch a little. Thin, for the summer. Took 38 size, measurements: from 48 cm, about 57 cm, length 106 cm, width of the leg at the bottom 21 cm. They sat perfectly, on a man with a waist 105, hips 109, height 178, with a tummy. Landing medium. The order is very satisfied, the store thanks.
The goods did not fit, but the store well returned the money.
Fast shipping, right size for european, all ok thank you
Hello, everybody. We drove to alma-ata for a month. In general, the time is normal. Stretch material. Stretches. The seams are even. The color is pale blue. Cut classic, a little tight (here individually from the volume of calves and hips). Growth is normal. In volume, however, would prefer something between 32 and 33. Tried on after usual light jeans. Felt new less breathable, felt rubber in the material. Again, the sensations are purely individual. I hope the first wash will affect the material of the jeans. In general, a normal purchase, considering that any internet purchase of jeans on the internet, without fitting, is always a lottery. Thank you to the store.
Well done what speed. Perfect trouser.
Very light pants, for the summer is excellent, the description corresponds, the landing is high, well stretch, the composition of cotton 61.8%, polyester 36.8%, spandex 1.4%.
Great summer jeans
Came quickly and very beautiful comfortable, 5 points
Height 177 weight 75 came up perfectly. In st. petersburg came in 15 days. For the summer just right.
second time - all perfect, thank you very much!
Excellent jeans for every summer day.